A71 - Android update delay

[shining_girl]

There are few days left till the end of April but Android update has not been received yet. I have been using Samsung phone for the last several years. But now this brand is becoming the worst day by day, updates are being delayed. Samsung has disappointed me a lot. I think I should consider changing the brand ASAP.

[R111]

I choose next phone apple

[shining_girl]

I think the same but iPhone is a bit expensive.

[R111]

Iphone 12 best value for money phone lgta h is time to mujhe

[bsbabu]

Yes

[Samsung_V5wuVLC]

Phones like f12, m31 have received updates but not a71! 

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support