Original topic:

Galaxy A52 4G Charging issue Since Oneui 4

(Topic created on: 04-22-2022 01:12 PM)
284 Views
Nobita52
Active Level 3
Options
Galaxy A
[ I have properly reported this bug and submitted error reports as well through samsung members app and writing this post too to share with other users. I want a genuine and reasonable reply on this. If you fail to do so I am gonna update your reply here and share screenshots on twitter as well ]

Phone is not charging accurately. Sometimes it charges 1% in 1 minute and sometimes 1% in 5 min or more..
It's not joke, With me every other A52 4G users facing same issue after updating to oneui 4, as you can see in samsung members community. Don't your development team has a little bit of shame ?? Working in tech giant SAMSUNG and pushing such worst updates to PREMIUM A SERIES phones..
There is no issue of charger, charging cable or Socket because with the same things phone charge well sometimes and too slow sometimes. 
Today I charged it for 15 min, not a single % battery charged whereas socket was good, charger and charging cable was properly plugged in.
1 Comment
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Check out how to enable the fast-charge feature on your mobile devices and how to properly plug in the USB cable to the charging adapter. Also, view the types of authorized wired and wireless chargers available to use for your mobile devices

Step 1. Go to Settings > Device Care.

Step 2. Tap on the Battery icon.

image to select device care menu
Step 3. Tap the Charging menu.

Select one of the charging modes below, based on the type of authorized fast charger you have.

To enable any one of the charging modes, simply tap the switch to the right side.

Fast charging: Enable this mode if you are using the Adaptive fast wired charger.
Superfast charging: Enable this mode if you are using a wired Super fast charger.
Fast wireless charging: Enable this mode if you are using a fast wireless charging pad.

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes