A55 heating issue !!

[Ishaan_A55]

I was using spotify for last half an hour and suddenly in 1 to 2 min phone goes to about 43C degree Celsius due to overheating my 5g also switch to 4g 😑😑.

Later after 10 min the temperature automatically dropped to normal 😅. 

Does anyone have a solution? Bcz I can't ask samsung about this, I know they'll tell to factory reset the phone or go to service centre.

[Amit_ALPHA670]

Broo put you phone in to fridge because I Also facing same thing..and I do same method to cool

[Ishaan_A55]

😂😂 nice idea

[Anchal_Chaudhuri]

So as battery drain with even WiFi usage. Not been using 5G services. Most of the time using on WiFi. As compared to couple of months earlier, performance has been degraded with so much money at stake. Above 40K this is not just at all acceptable Samsung. A series has been looting customers pockets.

[Ishaan_A55]

True bro

[sharadhp49]

Yes I have solution it's not solution but trick when A55 goes 5G to 4G LTE/LTE+ phone heating so much it's was bug or what I don't know so wait for few minutes flight mode on off either please reset mobile network settings so 4g automatically switched to 5G so devices doesn't heatup that much. I notice this issue

[Ishaan_A55]

Okay I'll try bro

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support