Original topic:

A55 Camera Color Shift Issue

(Topic created on: 05-25-2024 07:21 PM)
1907 Views
Ishaan_A55
Active Level 7
Options
Galaxy A
I was taking sunset photography And during that time I notice that my phone A55 was showing major color shift in real and phone.
Samsung I request to look after this issue.
And it is not about only this issue there are many other I have mentioned in my profile and many more I REQUEST SAMSUNG TO LOOK SERIOUSLY ON GALAXY A55 AND FIX ISSUES ON NEXT UPDATE.
THANKS.


4 Comments
Umangmathur
Expert Level 5
Galaxy A
Pls try clearing the cache of the camera app and also reset the camera app to it's default settings.Also try formating your device if that issue still occurs cause it happened with mu old phone too. If this information was helpful to you pls accept my solution for this comment.
Ishaan_A55
Active Level 7
Galaxy A
I have tried this all and ig there is no need to format because my phone is just 2months old
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
kayraraj19
Beginner Level 2
Galaxy A
I'm facing a similar issue the front camera makes me completely tanned it appears overly saturated. I use a55 g, can somebody help