Original topic:

A55 Auto-HDR mode

(Topic created on: 02-19-2025 06:20 AM)
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Washe
Active Level 4
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Galaxy A
After the usage of 6 months, I've grossly noticed that the Auto-HDR mode in Galaxy A55 is not optimized. In my previous Galaxy A52, the images were used to being processed for 2-3 seconds after capturing, because of the Auto-HDR processing. As a result, the images were being processed very finely. But in A55, the Auto-HDR isn't working as much as it should work. Whether this option is on or off, the images remain same. As a result, lack of details and pale colour shifting are observed. 
Dear Samsung, it's a humble request to your team to meet our issues, as we also pay pennies. A55 needs a dedicated camera update. I don't want to add log files anymore. I'm fed up of posting about these serious issues. The A55 needs an overall optimization, especially for battery charging and camera blunders. Fixing these issues is a crying need right now. Shockingly, the previous A series models have better camera output than A55 has.

6 Comments
Bavo16
Active Level 8
Galaxy A
Yes A series smartphone are going worst because of samsung ignorance, I also feel regret to buy A55, this is my last samsung smartphone.
Washe
Active Level 4
Galaxy A
Having Exynos 1480, Samsung A55 is very optimized in performance section, but camera textures and HDR quality are very poor. Even the charging is very slower than it had to be as 25W.
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AbhikPaul
Active Level 7
Galaxy A
TRUE 👍
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Galaxy A
0❤5yav179qjt😮0p w
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sharadhp49
Active Level 4
Galaxy A
We can raise the our voice via x.com or any another method either samsung doesn't careand many people suffer from this but doesn't raise complaint so we need to be unity for raising complaint because samsung manufacture A55 faulty piece for all devices not single one we need to raise complaint and they have to recall their smartphones and exchange with S24 Fe or S24 or s23. After this all samsung is worst day by day and if you sell this device samsung devices are very less resale value than other smartphones so what is this ?