Original topic:

A53 low(not very dim) light camera issues

(Topic created on: 10-31-2022 06:40 AM)
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Sparkyluv
Beginner Level 2
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Galaxy A

Hello I'm using A53 5g from quite a while

Day time bright light pictures of A53 are awesome but when it comes to little low light the pic gets effected greatly and delivering very less quality photos

Low light means not very low like that of a restaurant or semi closed hut 

Other company mobiles are performing better in those situation even when I'm using samsung 

At least suggest some pro settings to use during those situations to get nice pics

Note to people: I have already checked all settings but none helped they should work on this issue it's more like fault with img processing since the video quality was better in those situations 

  • So as a last resort if they can't work on that issue at least suggest some pro settings so that img will be somewhat better
5 Comments
Galaxy A
Have you ever tried night mode for taking pictures in low light conditions!
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Sparkyluv
Beginner Level 2
Galaxy A

Yes I have tried night mode it nearly destroyed the people's faces and performed worst when dim light is present 

Also it takes time to click tries to capture more light

But when we try to take our friends photos candid it won't be possible due to this time lag and also faces will be destroyed 

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joel_subash
Active Level 9
Galaxy A
If you feel the issue sincerely that this is not the Quality you expected form a Galaxy device then please report the issue on members app -> support -> error reports. If we all report issue it can get fixed.
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ANSHIKA56
Active Level 6
Galaxy A
Same as me in low light picture quality becomes bad in my a53
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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