A53 Update Camera Problem / Issue

[albertece]

A53 Elogated camera wider issue not resolved even after 24 January 2024 Update.

1. Updated to january 2024 security patch level

2. Reset camera done

3. Clear Data

4. Clear Cache

Camera issue still persist.

No solution from Samsung even after 1 month.

Completely disappointed in samsung brand.

Issue started after updating to one UI 6.0

Android 14.

16M Actual Pic

64M elongated pic 

16M Actual Pic

64 M wider Pic

16 M actual Pic 

64 M wider pic

[KV001]

True. Hope they fix it in Oneui 6.1 atleast

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Akv17]

Was your issue resolved did the December 2023 security patch have any issue i haven't done any update after the one ui 6 update do u recommend updating the security patch as well

[albertece]

Yes I recommend, Issue not resolved. But there is no new issues reported after security updates.