A53 5G-Fingerprint sensor calibration needed

[Jnr_John_Manamela]

I can't use finger print. Any solution? Or has anyone experiensed such?

[SamsungA25]

Call customer service and book an appointment for them to check the phone try washing your phone

[Jnr_John_Manamela]

Will do thank you.

[Neolyn]

Did you try restarting your phone?

[Jnr_John_Manamela]

Yes i did.... i even flashed the phone

[Neolyn]

Is there any damage on the screen in the area of the fingerprint sensor or did you drop your phone one to many times?

[Jnr_John_Manamela]

I once dropped it but it had overheating issues and it would restart its self but finger print sensor was working fine. Yesterday i took it for inspection...its working fine but now my finger print sensor isnt working and i know if i take it back there i will be charged extra.

[Neolyn]

Did you take it to Samsung?

[Jnr_John_Manamela]

To some repair guy.

[Neolyn]

I think they interferred with the fingerprint sensor