Help

[lionsamuel]

Help guys .. i was trying to register fingerprint on my A53 5g it says fingerprint censor calibration needed..what can i do😴

[ngonidzashe]

On Samsung Members app, go to Support > Phone Diagnostics.


3. Perform diagnostics for the fingerprint sensor.

[ngonidzashe]

Make sure you are upto date jnterms of softwares, try Booting into Safe Mode it will disable third-party apps that might interfere:
Press and hold the Power button > Tap and hold the Power Off icon > Select Safe Mode.
Once in Safe Mode, try registering your fingerprint again.
If it works, a third-party app is likely causing the issue.

[ngonidzashe]

Or a simple phone restart can solve the issue,

[ngonidzashe]

If the issue persists, perform a factory reset (back up your data first):Go to Settings > General Management > Reset > Factory Data Reset.

[ngonidzashe]

Or, Corrupted system cache may cause sensor issues. Here’s how to clear it: Turn off your phone.
Press and hold Volume Up + Power button until the Samsung logo appears.
Use the Volume keys to navigate to Wipe Cache Partition.
Select it using the Power button.
Reboot your device.

[michaeltabletS7plus1]

Don't hesitate, CALIBRATE.