Original topic:

A52s new security update

(Topic created on: 09-01-2024 05:33 PM)
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DeepakTijori8789
Active Level 1
Options
Galaxy A
This update Ajaust major problem some time mobile 📱 phone hang 
Issue screen no working and 
Network issues 
Camera lag 
Background  app lag issue 😑 😒 This update Ajaust major problem some time mobile 📱 phone hang 
Issue screen no working and 
Network issues 
Camera lag 
Background app lag issue😑😒 
3 Comments
goodthings
Expert Level 5
Galaxy A
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support