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04-13-2024 01:25 PM in
Galaxy A- Mark as New
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04-14-2024 08:09 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
For Wi-Fi calling you must have the following requirements.
1-Access to a Wi-Fi router with a high-speed internet connection (Any ISP Router)
2-Wi-Fi calling enabled smartphone.
3-The latest software needs to be updated.
4-The Wi-Fi calling switch should be on.
5-You should use Airtel 4G SIM (VoLTE Support) Or RJIO SIM Card + VOWIFI should also be enabled for the user by the operator end. For a seamless experience, You should keep both VoLTE and Wi-Fi calling switched on.
Enable the Wi-Fi calling feature via settings: Settings> Connections> Wi-Fi Calling> Turn on Wi-Fi Calling> Wi-Fi Calling feature has been turned on.
Enable the Wi-Fi calling feature via the Notification panel: Notification panel> Wi-Fi Calling to enable> Wi-Fi Calling has been enabled.
Kindly contact the service provider once to make sure there is no issue from their side.
In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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04-14-2024 09:19 AM in
Galaxy A- Mark as New
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04-15-2024 06:11 PM in
Galaxy A- Mark as New
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06-20-2024 11:13 PM in
Galaxy AI have done all the settings
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06-20-2024 11:21 PM in
Galaxy A