Original topic:

A52 problem

(Topic created on: 05-08-2021 10:13 AM)
1124 Views
rekhasonesha
Active Level 1
Options
Galaxy A
call issue: 
when i video call to someone on whatsapp ,the reciever can't hear my voice clear, the voice is very blurry , i tried with different wifi and mobile data also, then also problem not resolved. same issue with normal call on samsung phone app, when call sometime voice is blurry and sometime voice is clear. what is goingon i can't understand can you help me out.
9 Comments
Galaxy A
Record your voice once through voice recorder. Do you also hear a muffled sound in the recording?
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Galaxy A
It works fine in recording. Only in case of calls it's 👎 muffled kinda
Galaxy A
Then it is a software issue.
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Galaxy A
Same issue 😪
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Galaxy A
I think the noice cancellation is affecting your voice also, seems a software issue.
Members_6aTUXBh
Beginner Level 2
Galaxy A

Same here

Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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MOHD HANIFF
Beginner Level 2
Galaxy A

 notification  for whatsapp/ telegram/ mesengger ,sometimes delay 2_10minutes