
Anonymous
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12-29-2020 10:24 PM in
Galaxy A
Sound & microphone (Screen recording ) doesn't work during video call. Is there any way to fix this ?
4 Comments

Anonymous
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12-30-2020 12:16 PM in
Galaxy A
the inbuilt screen recorder does not record the sound (microphone) i think you have to search playstore for the same but there are to no apps which record video and sound both

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12-30-2020 05:39 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

Anonymous
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12-30-2020 05:54 PM in
Galaxy A
👍
Ravishankara
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01-02-2021 06:35 PM in
Galaxy A
Yes, it will not record audio if we choose "Media Sounds". However, it will record if we select "Media Sounds and mic" but external audio also will get recorded. Try once. Hope this may helpful.
