Original topic:

A50 random crashes aftet android 11 update.

(Topic created on: 03-17-2021 01:27 PM)
2483 Views
Mahee1
Active Level 4
Options
Galaxy A
Galaxy A50 seeing some random crashes after android 11 update.
Anyone observed the same?
14 Comments
chitti1998
Expert Level 1
Galaxy A
wat type of crashes? I am not facing any issues with my mobile. if you have problems with third-party apps or inbuilt try to clear cache data or else factory reset.
0 Likes
At2048
Active Level 1
Galaxy A
I was having this problem from 22 April 2021 and i did the factory reset on 25 April but the problem still proceeds
0 Likes
saltaf
Active Level 10
Galaxy A
Clear cache from recovery mode always after any major updates or monthly updates.
0 Likes
Mahee1
Active Level 4
Galaxy A
Not able to enter recovery mode now...with vol up and power button
0 Likes
chitti1998
Expert Level 1
Galaxy A
You have to connect your charger cable to laptop/PC and use volume up and power button. Process changed after 11 update.
0 Likes
Galaxy A
bahi mere paas bhi A50 phone hai...lekin update ke baad mere phone ko kuch bhi nahi hu hai.. bss aaj 8:27am ko mera phone auto restart hua tha...uske baad maine jab Samsung Members app open kiya to ek notification aaya tha "automatically report" ka...usme likha tha ki aapka phone 8:27 am ko auto restart hau hai...automatically report feature hame matlab Samsung ko aapke iss issue ka report deta hai lekin iss report ka aapko koi reply nahi ayega lekin aapke ye issue ko jald hi fix kiya jayega🙂
0 Likes
Galaxy A
and aap ek oar chij kar sakte ho...jin apps ko problem aa raha hai unko aap uninstall karke reinstall karo...kyuki android version update hone ke baad jin apps ka version purana hai wo apps problem dete hai🙂
0 Likes
Ehsank
Expert Level 5
Galaxy A
perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
Mahee1
Active Level 4
Galaxy A
Thanks...i did wipe cache...
Will check if i run into issue again.