Original topic:

A50 camera exposure too much at default settings

(Topic created on: 12-29-2019 10:14 PM)
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guna50
Active Level 5
Options
Galaxy A
As a A50 user, i find the exposure value is too bright at default settings. Whether it's bright lit, or low light situation when an picture taken at auto mode with default exposure turns out to be bit washed. Meanwhile a bit reduce in exposure turns out to be rather well lit, with good details and contrast..
I expected samsung must've aware of this tiny issue but so far there's no fix on any updates.
Anyone experienced this issue.??

image
Exposure reduced

image
Auto mode

4 Comments
sachugowda
Beginner Level 2
Galaxy A
Samsung a 50 s
sayanm50
Active Level 9
Galaxy A
All Samsung does that
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sayanm50
Active Level 9
Galaxy A
Just take a selfie with and without exposure control you will see huge difference
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Galaxy A

Hi there,

Please perform the following steps to resolve the issue:
1- Camera > Settings of camera > Reset of camera settings.
2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.
3- Set the high camera resolution (Open camera > on the top of the screen ratio option is available (next to the timer option) > select 3:4 H for higher resolution).

4-Turn on the Auto Flash (If Available in the Device).
5- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).

Regards,
Team Samsung Members

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