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04-27-2020 11:42 PM in
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04-28-2020 12:59 AM in
Galaxy Aget it checked in the Samsung service center
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05-01-2020 03:36 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We are very sorry for the inconvenience caused to you and to resolve "Overheating" issue please follow the below given steps:
1)Close background running apps.
2)Uninstall the unnecessary apps.
overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
To resolve "Auto restart" issue please follow below given steps:
Go to Settings > General management > Reset > Turn off auto start.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
