A50: Fingerprint Sensor Calibration Needed

[Sarangal]

Hi Samsung Members,

My Samsung A50 Device is showing following when I click on the "Fingerprints" option in "Biometrics and Security":

If this problem continues, contact Customer Service.

Please check attachment:

[Anikroyale]

Restart in safe mode and check. If issue persists, then visit service center.

[Ehsank]

better way is to visit service centre but as of now Reboot in safemode and try but as i have seen it no work for the user so just for try do that

[Ehsank]

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

[Sidhabhi · Accepted solution]

Only thing you can do is to visit service center..

[Abhishek13892 · Accepted solution]

If this issue is supposed to be because of software so It would have been resolved through Software, but it is because hardware that's why Calibration needed, Please visit service centre and get it resolved.
Accept me as solution by clicking on 3 dots on my comment if I have given you right solution and it works for you.

[Ironman3000]

A50 fingerprint is best 😊
I'm not facing any problems

[Samsung_Support1 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Sarangal]

ThankYou

[mohdbinkhalid]

Your problem solved