A50 August Update

[romitarana]

when the actual august software update will come? Plz tell me guys...phone freezing and auto restarting problem is not solved after the july update.facing menu issues=battery drain,heating beside the camera,phone slow.

[romitarana]

Posted my whole experience about this problem in my page @romitarana on 06/09/2020.Title "A50 auto restart problem solved"

[gopuuu]

What steps do you taken.....

[bharathveer]

same issue with my phone, did you update the July patch?

[romitarana]

yes.i did everything to solve this issue like - reset network settings,reset the phone in safe mode. facing this problem after the June update.this is very irritating.

[veer]

Yes you update phone via smart switch or reinstall software to serivice center

[RedIndianRobin]

As the other guy said, for the next OTA update, don't update via OTA. Try installing via smart switch.

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[KartikModi]

nothing works. still battery drains very fast