A50 5GHZ WI-FI PROBLEM

[BerkayAydemir]

my a50 device not connect 5ghz network. My network does not appear on the list. I am tryied change network settings but it did'nt work. Please help me!!!

[PrinceALD]

Try to reset setting as i am having A50 too but not having any issue...check screenshot

[RedIndianRobin]

Are you sure your router has 5GHz band? What router?

[Samsung_Support4]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned step to resolve the issue:

Settings > General Management > Reset.

Note: List shows following reset options, kindly choose as per the symptom.

1. Reset settings: Reset all settings to their default
2. Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[dhiceefajura]

I have tried ur suggestion but it did not work. Before, my phone was able to detect the 5ghz wifi network but now, it can only detect the 2.4ghz network. My pc can detect the 5ghz network. I had reset my phone settings but it still cannot detect te 5ghz network.