@samsung im that person who thinks samsung as of a superior brand from other companies, i bought a35 nearly a month ago.1ui 7 recently rolled and even after the update , when ever you play a 4k hdr video on youtube, the resolution on itself shifts to 480p and all the other resolution options just dissaper. This problen is limiting the phones capabilities and can a lot of in convenience to the user. You can take it as a eequest or a complain but it is a defect in your a35 which still goes after the update. Its nit only my phone. My sis have the same phone and even in tech videos u can see this problem.
Please fix this, if tge situation remakns unchanged i will shift to twitter. 🙏
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
