Original topic:

A34 last 3 months no update🥲🥲

(Topic created on: 05-27-2025 01:00 PM)
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anujraja
Active Level 8
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Galaxy A
A34 ko 31k mein launch karke customer ko luta hai Scamsung ne. Ab ui 7 nehi de raha hai.Halaki market mein is se achha mobile tha.Maine software ke liye a phone liya tha.lekin ab sab ulta lag raha hai. sab youtuber keh raha tha 4 sal os dega,scamsung update pe king ha.lekin ab to Moto bhi samsung se achha hai update ke mamle mein. they priority hitting chip exynos ko de raha hai. Exynos heating machine hai.
5 Comments
RG7397
Active Level 10
Galaxy A
https://r2.community.samsung.com/t5/Galaxy-M/Exynos-is-b-s-t/td-p/13817572?src=ShareByUserCM

Kyun mein A34, jo ki ek non-Exynos wala phone hai, pe change kiya
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SataruGojoo
Expert Level 2
Galaxy A
Pure scam.
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BiRdMaN
Expert Level 5
Galaxy A
ScAMSUNG is busy applying the NINJA technique

ShAMeSUNG: Wait until June it will be released soon for your device
It takes time to include BUGS in the update it's not so easy 😂
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that Android 15 (UI 7) will be initially available for the A34 model, scheduled for release around the end of Jube 2025. Other devices will follow shortly thereafter.

To stay updated on the upcoming release, we encourage you to keep an eye on notifications through the Samsung Members application.

Please note that the schedule may be subject to change if any issues arise during the transition of the update.

However, Please perform the below-mentioned troubleshooting steps, these may help in resolving your device heating concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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