A34: Delayed Task while Calling

[SataruGojoo]

In the Screen recording you will see-

While making/receiving calls if I try to Do some task like Putting the call on Speaker from Phone speaker or Vice versa.. then there is a Delay of about a Second! 

Due to this delay, I sometimes tap twice/thrice on the Speaker icon 🔊 resulting a bad experience. 

This also happens when I recieve a Call and try to Put it on Speaker, Mute/unmute, etc... It takes extra Seconds (time) to Execute the Task.

Why there is a Delay? Can you(Samsung) fix it?

Tasks Performed:

1. I initiated a Speed dial by long-pressing "2" on Dialler pad

2. I was Switching to Speaker to demonstrate the DELAY.

Device name: Samsung Galaxy A34 5G.

[I tried the Speed dial feature, so that I can hide the Contact number.. otherwise, I had to edit it later (& I don't want to Spend time editing the Videos/problems I could avoid, in the first place)]

[vignesh8007]

Also A55 have this issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[SataruGojoo]

It's of no use.

[user963]

I'm also facing this issue in my A34 5G many times o press speaker button twice

[SataruGojoo]

Please report it to Samsung with Screen recording as Proof.
This will force them to fix this issue/Delay.
I've already sent them a Report.. it will be best if everyone sent them.