Original topic:

After dialing a call. Call screen open very late.

(Topic created on: 06-30-2023 10:29 AM)
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kartikp
Active Level 6
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Galaxy A
Whenever i dialling a call or receiving call scrren on the phone opens very late it delayed 4 to 5 second . Am using Samsung a52 4g 1.5 years old phone. If anyone knows the solution on this, please let me know 🙏 
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2 Comments
pranay3105
Active Level 6
Galaxy A
Please reset your call settings and then check for your problem.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Clear an app's cache, follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.

2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.

3: Update App if available. Update software: Menu>apps>settings>software update>install.

4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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