Original topic:

A33 5G longer than usual Superfast Charging 25W

(Topic created on: 08-09-2023 06:42 PM)
548 Views
Konkangypsy
Active Level 3
Options
Galaxy A
I noticed recently that my A33 5G is taking longer than usual to charge. 
I have turned on battery protection - charge to 85% and it usually took not more than 45 minutes from 5-10% charge. 
But recently it is taking 1hour and more to reach 85%. 
And I noticed - When kept for charging, it doesn't show Superfast Charging (not even for few seconds) 

I have original Samsung 25W Charger and Type-C cable
5 Comments
goodthings
Expert Level 5
Galaxy A
My dear reset all setting of your's device, and also device charge in cool atmosphere, remove fone cover. Thanks.
Kum4re5h
Active Level 4
Galaxy A
Turn off your phone and try charge your phone and check its working or not.
While charging just turn off location, wifi or data and also avoid use phone while charging keep idel.
Dont put charge when mobile is too hot.
Restart or power off the phone for some time once in a week or twice in a month.
These are some simple process to maintain good battery life.
VA4
Active Level 7
Galaxy A
Clear cache from recovery mode. Also do optimise apps from there. After device restarts reboot again. Go to battery setting & toggle on & off fast charging to it off & on. Then check. If this doesn't solve the problem, wait for next update or try hard reset device. Take backup before resetting.
cs_member10
Moderator
Moderator
Options
Galaxy A


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-fast-charge-on-your-galaxy-device/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Abhishek7773
Active Level 5
Galaxy A
Same problem....