Original topic:

[A22s] Phone completely bricked after updating to Android 12 and taking to customer care

(Topic created on: 08-26-2022 05:15 PM)
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skosha
Beginner Level 2
Options
Galaxy A

Hi,

After updating to Android 12, the phone was randomly crashing. So we took it to the service center. Service center guy did a factory reset and an update. After which it worked for a day but then has completely bricked and not even booting up. It boots up to recovery page. Have tried all options listed on the recovery page, but the phone is completely bricked.

WhatsApp Image 2022-08-26 at 12.42.34.jpeg

5 Comments
Galaxy A
Try erasing App Data if doesn't work u have to goto Service center again Sadly.
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skosha
Beginner Level 2
Galaxy A

Have tried deleting app data 3 times. It is not helping.

This happened after taking to Service center.

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Galaxy A
Than U know visiting service center is the only option left.
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Bwin31
Active Level 6
Galaxy A
Sorry to hear this Skosha.. if you have access to a PC or a Laptop, I might suggest flashing the software (rom) again on your device!

You can download the Rom from here :
https://www.sammobile.com/firmwares/

And here's the installation guide
https://galaxyfirmware.com/guide/SM-A736B/

If this looks complex to you, then Service center will be the Best option!
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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