Original topic:

A20S and Android 10 update problem

(Topic created on: 08-08-2020 09:05 AM)
197 Views
starcrwzr
Beginner Level 2
Options
Galaxy A

SInce my Verizon A20s was updated to Android 10, I can no longer reach my apps by swiping up on my home screen.  The only option I have now is an Apps button.  When I try to swipe up, the screen locks and won't respond until I hit the home button again.  Anyone else seeing this?

3 Comments
azeez2772
Active Level 3
Galaxy A
Try clearing data for ONE UI HOME APP and check if that helps.

settings 》 apps 》 one ui home. 》 storage 》 clear data.

it will delete your home screen customizations and will reset the home screen information to default and the issue should be fixed.
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starcrwzr
Beginner Level 2
Galaxy A

I just reset all settings back to factory default and that cleared it up.  Just had to spend a few minutes customizing everything back to the way I like it.  Thanks for the input.

 

azeez2772
Active Level 3
Galaxy A
you're welcome mate! 🙂
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