It sounds like you're experiencing multiple issues with your device. Here are some steps you can try to resolve them:
### Data Icon Not Showing 1. **Check Mobile Data Settings**: Go to **Settings** > **Connections** > **Data Usage** and make sure mobile data is turned on. 2. **Reset Network Settings**: Go to **Settings** > **General Management** > **Reset** > **Reset Network Settings**. This will reset your Wi-Fi, mobile data, and Bluetooth settings.
### Screenshot Icon Not Showing 1. **Enable Screenshot**: Go to **Settings** > **Advanced Features** > **Motions and Gestures** and make sure **Palm swipe to capture** is enabled. 2. **Use Hardware Buttons**: You can also take a screenshot by pressing the **Power** and **Volume Down** buttons simultaneously.
### FM Radio Icon Not Showing 1. **Check for Pre-installed App**: Go to **Apps** and look for the FM Radio app. It might be pre-installed but not shown on the home screen. 2. **Download FM Radio App**: If your phone supports FM radio but the app is not present, you can download an FM radio app from the Google Play Store.
### Signal Problem 1. **Check SIM Card**: Ensure your SIM card is properly inserted and is not damaged. 2. **Toggle Airplane Mode**: Turn on Airplane mode for a few seconds and then turn it off. 3. **Update PRL**: Go to **Settings** > **About Phone** > **Software Information** and check if there is an option to update your PRL (Preferred Roaming List).
### General Troubleshooting 1. **Restart Your Device**: Sometimes, a simple restart can fix multiple issues. 2. **Software Update**: Go to **Settings** > **Software Update** and make sure your device is up to date. 3. **Factory Reset**: If none of the above solutions work, you might consider a factory reset. Go to **Settings** > **General Management** > **Reset** > **Factory Data Reset**. Make sure to back up your data before doing this.
If these steps do not resolve your issues, you might want to contact Samsung support for further assistance.
If the problem persists, please send us an Error Report by following these steps: - Head to the Samsung Members app > Get Help > Error Report. - Tap 'OK' to send System Log Data. - Select the symptom and include as much detail as possible.
To ensure your logs accurately reflect the issue you're experiencing, we recommend submitting your report within 5 minutes of encountering the problem. Our engineers will then investigate and respond to you with a solution via the Members app.
