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10-16-2020 09:45 PM in
Galaxy AMy phone samsung a6 plus has 4 gb ram and 64 bit architect processcer in the begining but after pie update it becomes 32 bit i dont like it
Even samsung M30 with 3 gb ram has 64 bit architecture then why you have updated our phone with 32 bit processer its cheating i am not able to play so many games.if things go this then i have to leave samsung.i am using samsung phones from 10 years but i am very disapponted with this act.i thought you will provide 64 bit architecture with android 10 update but i was wrong.please try to resolve this issue and dont give bot like reply.
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10-16-2020 10:39 PM in
Galaxy A- Mark as New
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10-16-2020 10:45 PM in
Galaxy A- Mark as New
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10-20-2020 09:30 PM in
Galaxy Asome moto g series phone ran on 32 bit firmware later updatef to 64 bit firmware so its possible but samsung wont do it
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10-22-2020 10:55 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support