5g network issue this is continuously almost 3 months and battery drain problem

[munish_18]

5g network issue this is continuously almost 3 months and battery drain problem 

[YOUR_EX]

Dear if u facing the device or system related issues Please complaint to the customer care support or samsung through WhatsApp and samsung members app samsung team help und fix your issue nd other problems in next update

If u find this is helpful Click on the three dots of my replies right corner nd accept the solution 😊

[ank43tr]

If you are continuous using low connectivity 5g network in crowded region then it will consume your battery 2x times...stop using 5g if you have wifi always use wifi or 4g

[RedBullRussia]

In my case - I don't have access to wifi.
4G data gets over soon while Jio gives unlimited 5G.
Hence I always prefer using 5G

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

▶ Galaxy device battery drain issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

▶ Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support