4k 60fps video

[Himayat123]

I owns a samsung a54 5g, since 5 months I am using this device but can't play any 4k 60fps video either from gallery nor youtube.

But accept samsung a54 5g any low end devices can play 4k 60fps video.

It's a shameful matter even owning such costly device but can't play 4k 60fps video.

Please samsung fix it as soon as possible. 

[sunilkumarA54]

Bro
The youtube videos that you are watching wont be stable
They are based on internet speed and their uploaded video quality..
Try to download any 4k movies and watch they will play without any issue
Or else watch genuine 4k video released by official youtube channels

[Himayat123]

It's not about youtube,even can't play the downloaded video.

[sunilkumarA54]

Now i think it's a problem
Did you get it from online shopping apps or else from official Samsung store bro..?

[Himayat123]

Offline shop

[sunilkumarA54]

Then it should be in good condition bro..
Once factory data reset your mobile
Or else visit Samsung service center bro

[Himayat123]

I watched a video on youtube regarding this problem and the information I got that after an update from samsung official they removed playing video 4k 60fps

[sunilkumarA54]

No bro
Just now i watched south actors movie named the goat trailer in 2160p hdr

[Princedas29]

Reason behing Limited Graphics resolution 1080p all A SERIES locked in this resolution , in my point of view... Recording available 4k 30fps also in Front camera but downloaded video doesn't play either not supported

[sunilkumarA54]

I don't have any issue bro .
I'm good