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07-07-2019 06:42 AM in
Galaxy AFacing the network issue for Samsung Galaxy A50 when ever shifting towards low signal area. Here is how it trouble me for different network mode types.
1: AUTO LTE 4G/3G/2G/GSM MODE
Whenever My A50 is in strong 3G/4G signal coverage it is working well, upon shifting towards low signal (by any means) the signal when goes to 3g and from 3g to E/2g, After getting back in to even full LTE signal area, the Galaxy A50 never goes back to catch either 3G or 4G signal, but instead stuck at 2g (E).
The only possible situation is, I have to restart my phone, after that it get start to catch 3G/4G signal.
2: ONLY 3G MODE
During ONLY 3G MODE whenever the 3G signal is strong enough internet is working well, upon shifting towards low signal (by any means) the signal goes to 2G, After getting in back to even Strong 3G signal area the Galaxy A50 never goes back to catch 3G signal, but instead a prohibition symbol appears at signal bars. After such case when I manually select the auto mode in network type the phone goes to catch edge/2g only and not 3G/4G signals.
The only situation to work is that I have to restart my phone, after that it get start to catch 3G/4G signal.
3: WHAT I HAVE DONE
Compared the galaxy A50 with nova 2+ in same area and at same time, The nova2+ was facing no such issue, instead the issue stuck to only A50.
Perform network reset.
Perform a Hard restart.
Perform Factory Data Reset (4 times in last week).
Discuss with All network providers.
Use SIMs of all 4 network providers in our area.
But the problem still exist.
My phone SAMSUNG GALAXY A50 is 128GB and 6GB. Its my first time I am using SAMSUNG smartphones after a possible ban on HUAWEI.
Please help me either by providing OTA updates for such an issue or provide any other possible solution, please please and once again please.
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07-07-2019 10:01 AM in
Galaxy A
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07-07-2019 11:16 AM in
Galaxy A- Mark as New
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07-09-2019 05:58 PM in
Galaxy AAbout a week ago i recieved an update for security patch level june 2019, it was about 380 mb. I think it might help me getting rid of reconnectivity to 3g 4g but it doesn't.
What do you mean by latest package, please explain a little bit.
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07-07-2019 11:58 PM in
Galaxy A- Mark as New
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08-06-2019 08:07 PM in
Galaxy A- Mark as New
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08-12-2019 05:26 PM in
Galaxy AI am having the same device 4gb variant. I have the exact same issue as you said. Out of curiosity i inserted the same sim to second sim slot and it was showing good signal(which is actually supposed to be) in the second slot where as in slot 1 it shows 0 bars.
i contacted samsung regarding this and i was asked to do the same 3 resets . nothing worked!
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09-04-2019 12:13 PM in
Galaxy AI have the same network issue for Samsung Galaxy A50 128GB/4GB RAM Vietnam
AUTO LTE 4G/3G/2G/GSM MODE
Whenever My A50 is in strong 3G/4G signal coverage it working E/2g, never goes to catch either 3G or 4G signal, always stuck at 2g (E).
The only possible situation is, I have to restart my phone, after that it get start to catch 3G/4G signal for some hours.
ONLY 3G MODE
During ONLY 3G MODEthere is no connecton and block icon appear on the phone notification bar.
WHAT I HAVE TO DO???
Please help me......
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05-20-2020 07:46 AM in
Galaxy AHave you solve problem
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01-01-2021 01:32 PM in
Galaxy A