Original topic:

S22 ULTRA Battery drain and slow charging issue

(Topic created on: 3 weeks ago)
145 Views
hritik293
Active Level 1
Options
Delhi
My S22 ultra charging very slow and battery goes down very quickly after 6.1 update.
This is very serious issue what should i do please suggest 
8 Comments
mohit121
Active Level 2
Delhi
I am facing the same issue
hritik293
Active Level 1
Delhi
Mzk lga rkha h inlogo ne
0 Likes
goodthings
Expert Level 5
Delhi
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Delhi
Your's most welcome to here.
cs_member10
Expert Level 5
Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, kindly report the problems using a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
metbru
Active Level 3
Delhi
Set Auto Restart under Auto Optimization. Also download Good Guardians app.. definitely it'll improve the battery..
0 Likes
Delhi
immediately change your charger
0 Likes
Ajay_das
Expert Level 1
Delhi
Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover
0 Likes