Original topic:

Poor service

(Topic created on: a week ago)
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selk
Beginner Level 2
Options
Delhi
We had bought Samsung Windfree AC, the AC is working properly but the services of samsung is so poor that I would suggest to not buy it. They dont pick calls, the staff who called regarding my service request was so rude that she cut my call before even listening to my problem. It's been almost a month since I had requested for cleaning service and there has been no response, no one came to my house for the cleaning. I have always been a samsung person, be it refrigerators, TV, samrtphone and even AC but after this I will never buy anything from samsung. Worst experience. 
2 Comments
RedBullRussia
Active Level 6
Delhi
So sad.
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cs_member10
Expert Level 5
Delhi

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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