Heating

[warriorD]

Mobile agar heat ho to kya wo 5G se switch hoke 4G pe jata hai kya or kyu ? Kya lena Dena hai heat ka network se ?

[somanath_sahu]

Because 5g antina bands are consume more battery than 4g , so for your device health when your device is heated up , your performance with 5g conectivity
Is reduced

[Sumitkumar7091]

Is It...

[owl123]

5g consumes a lot of power , thus to reduce temperature it switches to 4g

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that while using 5g networks due to higher power consumption will cause the mobile phone to heat up more than usual. Because, if the phone is connected to multiple networks at the same time, the battery may drain faster, and the phone will be heating more than usual. To decrease heat the networks will automatically change from 5G to 4G.

If you are facing more than heating as compared to normal, kindly perform the following steps by the given links to resolve your issue:https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support