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DelhiAdd apps to the "deep sleep" list to prevent them from running in the background and draining battery.
Clear app cache to remove temporary data that can impact performance and battery usage.
Resetting battery statistics can sometimes help.
Adjust background usage limits in Settings > Battery and device care > Battery > Background usage limits.
Choose options like "Put unused apps to sleep" or "Sleeping apps" to restrict background activity.
If you find this helpful, kindly accept it as a Solution. It helps others
Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊
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Delhi
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DelhiDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
