troubleshoot my smart tv

[TshepieN]

hello guys. 

i would like to enquire about smart tv updates for web browser. i bought a tv in 2014, samsung led48 series 6. for the first time i connected it to internet and i am struggling to access any website especially Dstvnow.com, so i would like to enquire as to what could be the cause and if you can assist in this regard. 

[2Pae]

Isn't Dstv now available as an App?

[TshepieN]

it is an app but i have a problem with accessing it on my samsung led48, H6200

[2Pae]

Are you registered to use Dstv now, if not Register on your phone,afterwards there's a code on the TV to access dstv now and you'll enter it on your phone once you have registered in order to login in your TV.

[TshepieN]

yes, i am registered with dstvnow. i can access it well on my phone and laptop, however i cannot access the site on my smart tv. the model is LED48, Series 6 (6200), purchased in 2014

[Maps_sam07]

Hi Tshepie

Please provide us with the full model number of your TV

[TshepieN]

the model number is UA48H6200KA

[Maps_sam07 · Accepted solution]

Kindly viist the link below to update the software of your TV 

https://www.samsung.com/za/support/model/UA48H6200AKXXA/

Download the Upgrade file as well as the Guide with steps for the procedure.

[budaz]

www.google.com

[kinggggf]

Chrome.com