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03-23-2021 08:41 PM in
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03-23-2021 09:03 PM in
Community GuidelinesFollow these steps to get resolved,
1- Switch of your device
2- Connect you phone via cable to pc/laptop
3- Turn in device holding power button and volume down button, when the Samsung logo appears let go of the buttons
4- A page will open
5- Navigate using volume buttons and select wipe cache partion , use power button to select after done , select reboot now
5- Check if issue is solved!
Accept me as solution by clicking on 3 dots on my comment if I have given you right solution
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03-23-2021 09:12 PM in
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03-23-2021 09:28 PM in
Community Guidelines
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03-25-2021 10:28 PM in
Community GuidelinesDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
