pay store downloading issue

[Mahiii88]

I've galaxy M31 and I'm facing the issue that can't download any app from play store...please fix this issue 

[YashAgarwal]

Clear app and cache data of Play store

[sri2306]

sometimes it happen bro me also faced the same prob but after clear the cache of all the application and restart it. now ok.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Clear data of the play store
Settings > Apps > Google Play Store > Storage > Clear Data > Delete.

2. Reset the download manager
Settings > Apps > 3 dot menu button > Show system apps > Download Manager, Check that the app is enabled (we want the option to show as Disable ) > Force Stop.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[pankajmj]

Hi. I tried as explained by you. but still problem exists.

[pankajmj]

any further help would be appreciated.