Please clear catche of this app also uninstall it and reinstall it again also reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept. Thanks.
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Clear app cache through Device care: Settings > Device care > Storage > CLEAN NOW.
● The clear cache memory of a particular application: Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update. Note: kindly contact the particular application helpline once, to make sure there is no issue from their end.
