Original topic:

Very Disappointed with Battery Draining issue

(Topic created on: 12-01-2019 11:19 AM)
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RαʝҽʂԋKυɱαɾ21
Expert Level 5
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5 to 8hr take to charge phone and that battery drains in just 1-2hr  
Whole time spend in charging the phone 
Its very irritating  
😡😡 
Very disappointed with battery life of phone 
After update its battery backup became worst 👎👎👎👎 
12 Comments
COVID19
Active Level 8
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buy a new charger and replace the battery
Sciphile
Active Level 10
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Which phone are you talking about? And post screenshots of your battery usage. if your device battery drains within hours then get it replaced.
Community Guidelines
Which phone you are using ? And are u using genuine charger + cable that was supplied with ur phone?
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EVERYTHING USING OF SAMSUNG ORIGINAL
PHONE IS J7PRIME2
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knighty
Active Level 7
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Phone?
Charger wattage? Brand?
Is there any heating? Where? Charger or phone or both?
Share screen shots.
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knighty
Active Level 7
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Judging from your 3rd SS it looks fine.

What charger are you using? What's the wattage of that charger? (voltage and current printed on the charger)

Most importantly is there any heat? If yes, where?
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Community Guidelines
u can see here battery usage history
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Community Guidelines
no heating
SAMSUNG CHARGER
SAMSUNG CABLE
EVERYTHING SAMSUNG BRAND
5V 1.5A
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