Samsung a34 heating and battery drained problem

[Dhinesh_01]

I recently bought samsung galaxy A34 .it has been 15 days and I'm facing heating issue in normal usage. battery drains very fast 1% drain in 3, 4 min or in 5min for sure!on screen time. switched to samsung but you disappointed me.samsung just focusing on quantity of sales not on quality samsung loosing respect so I'm worried 😟 any solution I don't know what to do

[imanandkumar]

Go to service center

[Dhinesh_01]

They tells it's normal level what I should do

[imanandkumar]

Purchase from where

[Dhinesh_01]

Darling shop

[imanandkumar]

Then go to shop & say about problem

[Dhinesh_01]

They said go to the service center

[SanketSakpal]

If you do not wish to use 5G data service then switch 4G network

[Dhinesh_01]

I'm using 4g bro

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support