Original topic:

Samsung m51 display problem

(Topic created on: 11-29-2022 09:00 AM)
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uttamd
Beginner Level 3
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After swoftwe update.... my M51 display greenish tint and black colour convert light brownish..
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Jay0208
Active Level 3
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Hello @Samsung how come this can be a hardware issue globally for all users with the same issue at the same time? Need some consideration to fix this issue. This issue had happened after the last android security patch update. I am having this issue as soon as my phone gets updated and booted up , I am experiencing screen flickering and discoloration. Need some responsible action from SAMSUNG SIDE FOR SAMSUNG USERS. Recently one plus users had the same issue and ONEPLUS had replaced the screen for free for all the users having this issue even if they are at out of warranty
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cs_member8
Moderator
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Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.


Note: Available screens and settings may vary by wireless service provider, software version, and phone model.


Adjust color settings manually
Hmm, something doesn't look quite right. Maybe the color balance is off. We can help you adjust the color settings.

From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural.

Next, adjust the slider to make the display look cooler or warmer. Tap Advanced settings to manually adjust the screen's color. Please be aware you can only adjust the White balance and Advanced settings while in Vivid mode.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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Msmkhan
Active Level 3
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That's not the problem , it happened because of your update
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