Mother Board Problem

[Pradeep326]

Had to change my screen of Galaxy M31S which suddenly had display issue. With in three days of this it automatically switched off  with only logo display. Service center has now told that mother board requires replacement. Spent 4.9K for display n now another 7.9K for mother board. Does it mean I have received a sub standard product. Shifted to Samsung mobile for the make in india call post Galwan incident against China..but now feeling let down.

[advvinaytheking]

When did u buy it?

[ѵօϲɑӀ4ӀօϲɑӀ]

Email your issue with jobsheet number on Servicehead.in@samsung.com
And they will call u.
If that doesn't work take legal action.

[animeshmodi]

Agree with you.
You are honest bro. Samsung maker hone ke baad bhi jo sahi he wahi bologe.
Hats off to you

[ѵօϲɑӀ4ӀօϲɑӀ]

Bro, we all consumer first.
And it's us who have to fight for our rights.
I m always available for all the help I can offer anytime.

Thanks for the compliments.

[animeshmodi]

Bro but honestly samsung ab mid range customers ke sath jayada dishonest hone laga he.

You all (samsung makers india) should raise voice against this.

[ѵօϲɑӀ4ӀօϲɑӀ]

Trust me bro, some of us are doing our part. But rest of it depends on samsung. I hope things get better soon before its too late.

[Sid_Karna]

please check out this post. You may get the motherboard replaced for FREE.
https://r2.community.samsung.com/t5/Galaxy-M/ALERT-Those-who-have-restarting-problem-should-follow-t...
Accept the solution by clicking on the 3 dots on top of my comment, so that it will be helpful to others too.

[animeshmodi]

This is Samsung, never choose Samsung again.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/  

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support