Messenger App Crashing | UI 6.0

[saniulhossain]

My messenger app is crashing so frequently after updating UI 6.0. 

I uninstalled and reinstalled the app. Still facing same.

Please help.

[john163]

which messenger app? there are 2 one by Samsung and Google, if Google you need to wait for a update

[saniulhossain]

Facebook messenger app.

Issue for UI updatatation.
Need to wait for app update from playstore or Samsung update?

[john163]

could be the app update, there's a november update

https://www.apkmirror.com/apk/facebook-2/messenger/messenger-433-0-0-32-117-release/ see if that works

[saniulhossain]

Installed this version for last 15 minutes.
Still working fine. Let's see.

Thnx 😊

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support