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Original topic:

M31 battery draining very fast after the update

(Topic created on: 10-11-2020 10:59 AM)
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Aswin10
Active Level 7
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It's overheating too

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Solution
Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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6 Comments
ARJUNB
Expert Level 4
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in your case I will also suggest to do a wipe cache see google for reference how to do on m30s and also the background apps which r running and using your data do close them and put them to sleep. also use system power saving mode.
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Aswin10
Active Level 7
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once after update all M31 in the world got bricked because the update given was intended for A series
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arunnechlani
Expert Level 2
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Aswin10
Active Level 7
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now they are ruining M31 "MONSTER"battery
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Faraz_F34_5G
Expert Level 1
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Don't charge your phone continuously for 100%.
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Solution
Samsung_Support3
Moderator
Moderator
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Community Guidelines

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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