Original topic:

I am a note10plus user and im not getting updates from last 3 months

(Topic created on: 02-03-2020 03:39 PM)
1211 Views
nikhilbubby
Active Level 2
Options
Community Guidelines

I have bought note10 plus in samsung sure loan and i m not getting any sercurity updates and latest updates from last 3 months. Why the hell is happening and their is not update till now and i need you to find the solution as asap. What is the use of buying a premium mobile of worth 80k? Revert my solution asap

nikhilbubby
Active Level 2
Community Guidelines
0 Likes
Community Guidelines
Weirdly Samsung Finance+ is the admin of the device. You need to enquire from where you had got the mobile why they had implemented the system administrator as their own. As far as I know no oem can forcefully turn on the device administrator unless you are in a contract
Anikroyale
Expert Level 5
Community Guidelines
Have you completed your EMIs?
0 Likes
nikhilbubby
Active Level 2
Community Guidelines
no its a 8 months emi plan so more 4 months remaining
0 Likes
Anikroyale
Expert Level 5
Community Guidelines
Then probably you have to wait for the next 4 months.
0 Likes
Community Guidelines
https://www.dmifinance.in/gc-dmi-samsungsure.html

I just understood what happened.
The administrator permission grants the admin to block the mobile when any emi is lapsed. However this admin permission can be withdrawn whenever a mobile is factory resetted, new software is flashed, or new patch is installed. Similarly you may not be able to install apps which may require to grant you admin permission.

You could demand your merchant to remove this administrator when your emis are over. I know its weird but that's what i read in the policy of Samsung Sure EMI
0 Likes
nikhilbubby
Active Level 2
Community Guidelines
every other companies giving an emi but never mobile is restricted, i feel useless of buying worth of 80k mobile now in this loan😅
0 Likes
Community Guidelines
Ya, I even heard it for the first time😅
But because this emi is purely given to you by your credit score and aadhar details and not on behalf of any bank account or card which you hold. So maybe for security reasons.
0 Likes
Aashish
Expert Level 4
Community Guidelines
If he paid his fees late, it will take him 2 days to get back all the functions again.
0 Likes
Community Guidelines
It's not about the fees. The EMI company had amended device administrator so as the device is not stolen as there is no collateral security unlike other bank emi. And the device administrator has restricted so as not to remove the administrator which can be removed via
flashing
factory reset
and ota patches
0 Likes