Original topic:

Charging problem

(Topic created on: 05-04-2021 06:37 PM)
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balajitce
Active Level 1
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My device is samsung A50s while I am charging it shows only cable charging not shown as fast charging, at beginning one day I was connect my charger it suddenly charging on and off continuously so I disconnect the cable then I were connect it suddenly the same things were occurred after at all one day it did not get charged while I am connecting my charger after that it shows cable charging then I bought my friend charger it was also same one so I connect it again it show cable charging, then I tried all the thing mentioned on samsung community ideas but it didn't work and also I reset my device, please help me...... 😭😭😭 Note: I use original charger only not other brands.
7 Comments
MandarS23
Active Level 7
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My Samsung galaxy a50s also gets heat 🤒
balajitce
Active Level 1
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My device not get fast charging and it takes normal charge and charge for 3hrs
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MandarS23
Active Level 7
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Enable fast Charing

Screenshot_20210504-192349_Device care.jpg

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balajitce
Active Level 1
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It is enable on my device
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Nanie
Active Level 5
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Brother, try to check your charging slot and try to clean the slot also change the socket point
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balajitce
Active Level 1
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👍
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Samsung_Support1
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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