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07-09-2024 10:09 PM in
BixbySolved! Go to Solution.
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07-09-2024 10:18 PM in
BixbyMaybe after this, the application is working well.
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07-09-2024 10:10 PM in
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07-09-2024 10:18 PM in
BixbyMaybe after this, the application is working well.
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07-09-2024 11:35 PM in
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07-10-2024 05:21 AM in
BixbyThank you
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07-10-2024 02:22 PM in
BixbyDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support