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05-26-2025 02:38 PM in
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05-26-2025 11:37 PM in
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05-27-2025 11:49 AM in
BengaluruDear Samsung Member,
Greetings from Samsung Customer Support!
As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.
They will ensure you receive original parts at a genuine cost, along with a service invoice.
Warm Regards,
Samsung Customer Support
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05-27-2025 09:56 PM in
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05-27-2025 10:40 PM in
BengaluruI am unable to understand of its a software issue or a hardware issue, what's your opinion?