Problem with charging cable

[Sai2505]

Hi, I bought a Samsung S25 device on March 15, 2025, through Flipkart. I received the mobile device and charging cable upon delivery. I found that the charging cable was not working properly. I bought a 25W adapter via Amazon. Charging is not fast, and it takes a long time to reach a full charge. My question is: can I get the charging cable replaced under warranty at the nearest Samsung store, since it has been 50 days since I bought the phone? Can anyone help me with this?

[īìŕīĥ]

Go to settings and then tap in battery and ON the fast charging option . And charging cable can be replace under warranty period visit Samsung warranty website.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Sai2505]

Hey,

I visited the nearest Samsung service center. They diagnosed the issue and said they would order a new charger cable and let me know the status after two days. However, I haven't received a service order ID via email or phone number. How can I track this?